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Is my Memory too low and crippling my renders?

New Here ,
Jun 10, 2019 Jun 10, 2019

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Hi guys,

Simple question that I hope has a simple answer. I have a 2019 i5 Imac with a Radeon Pro 570x, only rocking 8gb of Memory.

Trying to render an image I created of some rainbow candy I created in Dimension. When I try to render my iMac freezes causing me to restart. Even when I try rendering in the cloud my computer is slow as. Would the lack of decent memory be the problem here?

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correct answers 1 Correct answer

LEGEND , Jun 12, 2019 Jun 12, 2019

Adobe will not charge you for failed rendors and yes they know their server is busted i.e, your system ram isn't the problem

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LEGEND ,
Jun 11, 2019 Jun 11, 2019

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phillipr28657443  wrote

Even when I try rendering in the cloud my computer is slow as.

the uploading of the file is slow? = the internet is slow but more offen that Adobe sync server is not working... if the rendor fails a short time after the upload is finish then it was the server at Adobe

low ram will stop you being able to open the dn file (that is what takes most ram) but your imac locking up to the point of needing a restart i.e, the system itself not just Dimension is not likly to be ram... a corupt file or the sync server (if the file is taken from your cc library) could both be the cause

or it is also possible that the imac has a hardware fault but that is less common and I would expect other issues in that case

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New Here ,
Jun 11, 2019 Jun 11, 2019

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The machine is literally 3 weeks old and the internet is blazing.

I did a cloud render that took a while and then at the very end it failed. I could see the render almost complete on screen before the failure.

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Community Expert ,
Jun 12, 2019 Jun 12, 2019

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i use Dimension with 4GB RAM and 10 years old NVDIA. That not a case for slow cloud rendering

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LEGEND ,
Jun 12, 2019 Jun 12, 2019

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Adobe will not charge you for failed rendors and yes they know their server is busted i.e, your system ram isn't the problem

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