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Issue opening previous projects

New Here ,
Nov 09, 2017 Nov 09, 2017

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Hey guys,

I've been having issues opening previous projects. Dimension gets stuck on the dialog box where it shows the loading progress. It says that it's 100% loaded, but nothing appears in my scene or in the window.

The project in question contains 3D models that I made with UVs. I don't know if that makes a difference or not.

I could remake the project, but I'd rather not have to do that every time.

Thanks!

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correct answers 1 Correct answer

Adobe Employee , Nov 09, 2017 Nov 09, 2017
Please visit the  Adobe Dimension CC Feedback PortalYou can use the "Contact Support" link there to create a 1-1 ticket.  Please attach your file to the contact so we can investigate.  Thank you!

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Adobe Employee ,
Nov 09, 2017 Nov 09, 2017

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Please visit the  Adobe Dimension CC Feedback Portal

You can use the "Contact Support" link there to create a 1-1 ticket.  Please attach your file to the contact so we can investigate.  Thank you!

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