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What is your OS and GPU?
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Windows 11 24H2 Nvidia 4060
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I use the same GPU. Did you checked Render option. Is it on for you? try to reinstall Dimension, For total cleaning Dn garbage file use Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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I have the same problem and I reported it repeatedly! I have also sent the log file...Is anyone at Adobe working on a fix at all? I have to use couple of months an old version of Dimension on a more powerful computer, while the latest version works perfect on a cheap laptop! Stager the same! I will probably unsubscribe and find another software...Isn't the problem again that the computer user name has diacritics? In the past, there was already such an error with the pop-up window in photoshop. I am completely unhappy...