• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

It won't start

New Here ,
Oct 20, 2024 Oct 20, 2024

Copy link to clipboard

Copied

The programme won't start. All the options in the screenshot in the link do not work

TOPICS
Crash or freeze

Views

154

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 21, 2024 Oct 21, 2024

Copy link to clipboard

Copied

What is your OS and GPU?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 21, 2024 Oct 21, 2024

Copy link to clipboard

Copied

Windows 11 24H2 Nvidia 4060

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 22, 2024 Oct 22, 2024

Copy link to clipboard

Copied

I use the same GPU. Did you checked Render option. Is it on for you? try to reinstall Dimension, For total cleaning Dn garbage file use Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Screenshot 2024-10-22 194056.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 22, 2024 Oct 22, 2024

Copy link to clipboard

Copied

The recommendation also did not help

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 23, 2024 Oct 23, 2024

Copy link to clipboard

Copied

LATEST

I have the same problem and I reported it repeatedly! I have also sent the log file...Is anyone at Adobe working on a fix at all? I have to use couple of months an old version of Dimension on a more powerful computer, while the latest version works perfect on a cheap laptop! Stager the same! I will probably unsubscribe and find another software...Isn't the problem again that the computer user name has diacritics? In the past, there was already such an error with the pop-up window in photoshop. I am completely unhappy...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines