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Lighting Dimension

New Here ,
Aug 30, 2023 Aug 30, 2023

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  1. When I try to render my packaging it creates thse weird grey blocks at the bottom, is there a way I can fix this?
    Square perfume bottle.png
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Community Expert ,
Aug 30, 2023 Aug 30, 2023

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Can you describe in details how is your object created? Decals, seperate objects and lights. You can show screenshot of your whole scene with layers.Thanks

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New Here ,
Aug 30, 2023 Aug 30, 2023

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Hi, I attached my layers 🙂

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Community Expert ,
Aug 31, 2023 Aug 31, 2023

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Did you get the same ressult when you rendering PSD file and open it in Photoshop? Not sure but it can be some lighting effects.

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New Here ,
Aug 31, 2023 Aug 31, 2023

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Yes it still has the same grey lighting in my photosho file 😞

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Community Expert ,
Sep 01, 2023 Sep 01, 2023

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Are specefic layer contains that artifact in PSD file? 

Also if you have Adobe Substance 3D Stager, can you try Stager?

If it possible, can you share a file via any cloud? Thanks

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New Here ,
Sep 02, 2023 Sep 02, 2023

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Hi, I'm not sure what you mean with the artifact in the PSD file so I sent a screenshot of the layers in the PSD file. I also sent the Dimension file. I unfortunately do not have 3D Stager... 😞

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New Here ,
Sep 02, 2023 Sep 02, 2023

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New Here ,
Sep 02, 2023 Sep 02, 2023

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It look's like I cannot share the Dimension file over the creative cloud the file type is not supported...

 

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Community Expert ,
Sep 02, 2023 Sep 02, 2023

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I see your object as expected in Microsoft Edge. Also PSD file layers are rendered correctly. 

Screenshot 2023-09-02 225815.jpg

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