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Hello all!
I hope I am making sense here, but when I create a 3D model in maya autodesk where it smooth it out and import it to Adobe Dimensions, the model however doesn't load smooth. It shows up as if I'm displaying it in rough view in Maya. I make sure smoothing is "on" when exporting my model, but still no smoothness when imported.
Export the model from Maya as wavefront Obj not Fbx
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I also get problems when importing obj from other 3d apps. All requirements that can be taken into account when importing 3d objects into Adobe Dimension can be found here: Supported 3D model formats and content (adobe.com)
Please try to find solution in Maya that can solve your problem with that 3d object and make it more convenient for Dimension..
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Export the model from Maya as wavefront Obj not Fbx