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missing share button for embedding a 3D scene

New Here ,
Jan 26, 2022 Jan 26, 2022

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I have a "Creative Cloud All Apps with 100GB" subscription.
I have published a 3D scene using adobe Dimension: 
https://assets.adobe.com/id/urn:aaid:sc:US:c16fc65c-369a-4e3e-b0e4-c6be2bdd0b06?view=dimension

 

I'd like to embed it another website but there is no "share" button on the top-right corner as this tutorial claim to be:
https://helpx.adobe.com/dimension/using/publish-3d-scene.html?jarvisData=%7B%22versionPath%22%3A%222...

 

According to CC, all my apps are up-to-date.

 

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Bug , How to , Problem or error

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correct answers 1 Correct answer

LEGEND , Jan 29, 2022 Jan 29, 2022

in general iframes are seen as old code which many sites are moving away from but Adobe should not have removed the option with out at least telling people... mistake or by design aside, this has to be sorted by Adobe staff

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Community Expert ,
Jan 26, 2022 Jan 26, 2022

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Hello, yes i think it's an issue. No share option on my side with Dn scene or Stager Scene. I'm going to check if i find something about this.

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LEGEND ,
Jan 26, 2022 Jan 26, 2022

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i think the share option was removed when Dimension was flaged for end of life by the creative cloud guys but J has since asked them to remove the need to tick on 'show old apps' and other roadblocks

 

are we talking about personal accounts and not Enterprise or school accounts because they have share disabled by default

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New Here ,
Jan 26, 2022 Jan 26, 2022

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@Ussnorway I'm not sure if I fully understand your response.
I've purchased (and renewed) a single "Creative Cloud All Apps with 100GB" plan since 2 years ago.

I'm a researcher at university, but this subscription has not been purchased by the university (No IT personnel administrate my account). My adobe ID is: mdehghan@uw.edu

 

Are you saying there is a setting that I need to change in order to activate the "share" button?

If yes, please describe where the setting is?

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LEGEND ,
Jan 27, 2022 Jan 27, 2022

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there are 3 basic account types which break down as;

  • personal = you own the files and can do whatever you like,
  • enterprise = the company owns the files and the boss can do whatever he likes but employees need his permisson &
  • school = the student owns the files but needs the schools permission to use them... young minds have to be protected from p0rn so its the think of the kids BS you only see in schools.

it sounds like you have a personal account [dispite the uni email address] so yes share should be working and the fact that its not makes this a job for Adobe staff... we can't fix account errors as we don't work for Adobe

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New Here ,
Jan 27, 2022 Jan 27, 2022

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Ok, thanks.

Who should I contacte then?
It's disappointing that issues like this that completely cripples the workflow are left unanswered by Adobe.

I've paid for the most expensive plan and yet here I go; thanks Adobe!

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Community Expert ,
Jan 28, 2022 Jan 28, 2022

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What I able to do now after "Publish 3D Scene" in Dn is ability to copy Link URL or write/sends comments. (for personal acount)

AresHovhannesyan_0-1643371629441.png

 

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New Here ,
Jan 28, 2022 Jan 28, 2022

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copying the asset link doesn't work for embeding because it doesn't work for reasons that are not the focus of this thread. The "share icon" that could generate the proper embed link (iframe) is missing and needs to be fixed.

 

To illustrate why copying the link does not work (for embeding), I made a simple html file and compared a proper embed link (from youtube, as an example) with the link of my adobe 3D scene asset that.

Screen Shot 2022-01-28 at 5.09.59 PM.png

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LEGEND ,
Jan 29, 2022 Jan 29, 2022

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in general iframes are seen as old code which many sites are moving away from but Adobe should not have removed the option with out at least telling people... mistake or by design aside, this has to be sorted by Adobe staff

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New Here ,
May 30, 2022 May 30, 2022

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Yes. But Behance, which is Adobe family software is using iFrame as their 3D code if you want to put your 3D project. So, I hope Adobe staff resolve this

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LEGEND ,
Jun 01, 2022 Jun 01, 2022

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each software is their own little bubble with no clue what happens elsewhere in Adobe... for a few years the Max events helped get people outside in 'the real world' to talk to each other but those days are gone now

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New Here ,
Sep 22, 2022 Sep 22, 2022

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Once again Adobe is alienating an entire design community. I can create a link to a 3D scene in Dimension, but I can't embed it in Behance for my portfolio? Not what I would call a good user experience from Adobe. 

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