Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Multiple layer decals issue new Release 4.0.2

Community Beginner ,
Aug 01, 2024 Aug 01, 2024

Our workflow uses dimension daily to show realistic mockups for labels applied to various formats. Usually we need to create multiple layers in the label with different kinds of materials for example to show gold foil details or glossy/matte finishes. To do this we apply the Decal and then duplicate it multiple times to simulate the various print layers. With the latest update we are no longer able to duplicate the decal applied to an object. Also, there are some issues with how the decal is rendered, at times there are white lines/breaks in the "label".  We have tried applying a second decal on the object and are able to, but we then need to align the two decals by eye and it is never perfectly aligned in the end. This is a huge issue for us as Dimension has been the best way to give realistic mockups to our clients with a good indication of the final effect when printed. This issue is an issue that the whole team is having on both mac and windows computers.

TOPICS
Bug , Performance , Problem or error
338
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 01, 2024 Aug 01, 2024

In new Dn you must to turn off ALT features for using it for copying decals and objects to for camera from Preferences. it is on by default and confuse many users. 

 

Screenshot 2024-08-01 205129.png

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 02, 2024 Aug 02, 2024

Thank you for the response, but this hasn't solved our issue. The decal still won't duplicate even with this option flagged. I can duplicate objects but the decal itself, when selected still won't duplicate anything.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 03, 2024 Aug 03, 2024

Can'i reproduce your bug on Win 11. Try clean reinstalling of Dn. Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 05, 2024 Aug 05, 2024

I have just done a fresh install after using the creative cloud cleaner, but I am still unable to duplicate the decals applied to an object. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 18, 2024 Aug 18, 2024

causing too many problems. Should not release it without roubust testing

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 10, 2024 Oct 10, 2024
LATEST

Version 4.any no longer allows duplication of the decal on an object, which in the previous version allowed you to create complex graphics with different materials using different levels of the same decal (which being duplicated was obviously in register) to give foil effects, glossy/matte etc.
Is this a bug not yet resolved or has Adob ​​deliberately suppressed this possibility?
Thanks for the help, Roberto

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines