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no display object or image on work space

New Here ,
Jan 21, 2020 Jan 21, 2020

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Hi

I have a problem viewing objects and images on the Dimension CC work space.

the work space stays empty, 

yet the program dose render an image 

see attached:

print screen of workspace

Screenshot (2).png

image rendered - with out viewing what i put on the work space

0.png

 

thank for any help given for solving the weerd problem

 

Ran

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Bug, Performance, Problem or error

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Adobe Community Professional ,
Jan 21, 2020 Jan 21, 2020

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Can you see blank canvas when Dn loads? What kind of Graphics Cards you are using? Mac or Win?

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LEGEND ,
Jan 21, 2020 Jan 21, 2020

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If you press 'help' on the top menu bar there is a system check option which should have some information Dimension collects such as Ram and Gpu detected

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