Nothing Shows on Screen

[dianao26443765]

no se ve lo que pongo en la pantalla y me aparece así alguien que me pueda ayudar por favor!!

You can not see what I put on the screen and I see someone who can help me please!

[JeanetteMathews · Accepted solution]

Please try updating your video card drivers.  This is usually caused by not having Open GL support which a driver update can resolve.  If you continue to experience the issue please e-mail tickets@adobedimension.com with your system hardware information and we can look into it with more detail!