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objects not showing fully in dimensions

New Here ,
Oct 10, 2022 Oct 10, 2022

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Dear community,

Newbie in Dimensions here.

I need to make a product mockup for work. I am working with a custom made bottle- as my company has custom made bottles- where I need to place a label on.
As far as I understand- Photoshop is no longer the program to use for making custom 3D objects to import into dimensions. So i made a path in illustrator- and turned into a three-part 3D object.

My problem: when i import the objects into Dimensions- only half of each object part, shows.
Images are attached. 

Hope someone can help.

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How to , Import and export , Problem or error

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Community Expert ,
Oct 10, 2022 Oct 10, 2022

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In Illustrator you used stroke and fill. After exporting 3d object they create different layers in Dn. Please open you scene panel and try to placed decal on right object (layer) in Dn. Also try to generate UV before placing or you can apply Generate UV after placing object into Dn (Menu: Object->Generate UV).

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LEGEND ,
Oct 10, 2022 Oct 10, 2022

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it looks like you just placed the bottle into the ground plane

 

Screenshot 2022-10-10 at 14.00.09.png

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