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PNG file not transparent

New Here ,
Jan 16, 2019 Jan 16, 2019

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Before the last update I was able to create 3D graphics using Dimension CC with transparent backgrounds when saved as a png.  Now when I save a graphic as a png file I get a background fill in color even though I have selected no background in the properties.  How do I get the background to go away...I need the transparency to work again.  Suggestions?

The first image is transparent

VS SBL.png

This image does not have transparency

VS Ballard-Current View.png

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correct answers 1 Correct answer

New Here , Jan 21, 2019 Jan 21, 2019
Ussnorway...for what I am doing your suggested work-around is perfect!Thanks!

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Adobe Community Professional ,
Jan 17, 2019 Jan 17, 2019

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Please look on this discussion Final Render Transparency – Adobe Dimension CC Feedback Portal

@Thrill - I'm sorry can you go into more detail here? This question/comment wasn't really asked or answered well. You can turn your background off in Dimension if you want to render it transparent.

- Go to Design Mode
- In the Scene panel select the Environment
- Turn off the checkbox next to "Background" in the properties.

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LEGEND ,
Jan 17, 2019 Jan 17, 2019

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correct the new rendor engine can not do transparency and you get a blank black or white background even if you turn off the background checkbox

a good workaround is to rendor as psd because this makes the background as a different layer which can at least be turned off in Photoshop but I assume you want to use this image as a decal? if so it depends on other things like lighting, sun direction [if used] and internal colour of the model you place it on as to how well the image rendors transparency... also Dimension has a max size for any decal image and results will drop dramatically if you try to go over it

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New Here ,
Jan 21, 2019 Jan 21, 2019

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Ussnorway...for what I am doing your suggested work-around is perfect!

Thanks!

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Community Beginner ,
Oct 27, 2020 Oct 27, 2020

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LATEST

THANK you! its still doing the same thing in October 2020

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