Copy link to clipboard
Copied
Hi, have been experiencing a "Unable to open document" in dimensions 3.4.4.
There has been some discussion about this issue but I could not locate any real solutions so I contacted tickets@adobedimension.com on the 23rd October but have not received a reply.
I did some tests and seem to have found an easy solution.
Drag the file(s) you cannot open out of the CC folder and back again. They now open.
Just wait a while between dragging them out and back.
For anyone experiencing this issue I hope this solution works for you.
Copy link to clipboard
Copied
Thank you for reporting an issue and the solution.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now