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Ray trace having error!

New Here ,
Oct 31, 2024 Oct 31, 2024

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Ray trace having error!

 

When I am using real time, it  shows the artwork, but when i start using the Ray Trace, the graphic disappears RAY OFF.jpgRAY.jpgon the 3d. Does anyone experience this problem?

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Bug , Creative , Problem or error

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Community Expert ,
Nov 01, 2024 Nov 01, 2024

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Not shure but that can be a memory lack that depends on complexity of file.

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New Here ,
Nov 01, 2024 Nov 01, 2024

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Thank you, This is my specs

AMD Ryzen Threadripper PRO 3955WX 16-Cores 3.90 GHz

64.0 GB Memory

Nvdia Quadro RTX 8000

 

but i tried it in old version of Dimension it works and doesn't have this issue

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Community Expert ,
Nov 01, 2024 Nov 01, 2024

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That can be. Please check Adobe Dimension 4.0 is now available! - Adobe Community - 14762155

New Dn has a new engine like Adobe Substance Stager 3D

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New Here ,
Nov 01, 2024 Nov 01, 2024

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i also tried the Adobe Substance Stager 3D but when i tried rendering it is a same scenario.

i might switch back to the older version of dimension. because of this issue.

 

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New Here ,
Nov 01, 2024 Nov 01, 2024

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i hope some of tech team in Adobe company will provide an answer on this matter. as a 3d designer and a graphic designer i love the dimension or stager, because it can easily connected to illustrator or Photoshop.

 

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