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Render Doesn't Reset After Use

Community Beginner ,
Sep 19, 2024 Sep 19, 2024

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After successfully rendering a scene, the PNG saves correctly to the location, but the render status says 'Cancelled' and the export settings is greyed out with the Cancel All button available.

PopCultureRetail_0-1726812903119.png

This is occurring across our entire team on updated versions of Dimension. The only way to fix it so far is to save and reopen the project file to reset the rendering feature.

TOPICS
Bug , Problem or error , Windows

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correct answers 1 Correct answer

Community Beginner , Sep 22, 2024 Sep 22, 2024

Found the issue.

It won't reset the render process if you render to a network location. It can't fetch the status after it's rendered the first time. Unless the network permissions are changed for Dimension, it must render to a local harddrive to render.

Why Dimension is the only program amoung Photoshop, Illustrator and InDesign that needs a separate IT permission setup by default, I do not know.

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Community Expert ,
Sep 20, 2024 Sep 20, 2024

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Not happened on my machine Win 11 with Nvidia RTX 4060. What is your hardware?

Thank you

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Community Beginner ,
Sep 22, 2024 Sep 22, 2024

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I'm not sure the OS and GC are the contributors to this error.

 

I have W11 and RTX A2000 12GB.

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Community Beginner ,
Sep 22, 2024 Sep 22, 2024

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Found the issue.

It won't reset the render process if you render to a network location. It can't fetch the status after it's rendered the first time. Unless the network permissions are changed for Dimension, it must render to a local harddrive to render.

Why Dimension is the only program amoung Photoshop, Illustrator and InDesign that needs a separate IT permission setup by default, I do not know.

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Community Expert ,
Sep 23, 2024 Sep 23, 2024

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Thanks for posting solution. 

Thank you

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