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Rendering problem with decal on transparent material

New Here ,
Apr 04, 2018 Apr 04, 2018

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Hi All,

I've a shadow's rendering issue with a decal on a transparent material, the dropped shadow of the decal is too sharp and dark on the glass bottle material, here's an example on what I mean :

Capture d’écran 2018-04-05 à 08.31.26.png

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correct answers 1 Correct answer

Adobe Employee , Apr 05, 2018 Apr 05, 2018
Thanks for sending the file!  I've been able to reproduce and confirm the issue and have flagged engineers to investigate a fix.

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Adobe Employee ,
Apr 05, 2018 Apr 05, 2018

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Do you mean this heavy black part behind the label?  Looks like it's scaled incorrectly so not an actual shadow but some sort of texture issue.  Can you send the dimension scene to me (tickets@adobedimension.com) with a link back to this forum so I know the context?  I can take a look at what's going on.

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New Here ,
Apr 05, 2018 Apr 05, 2018

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Hi Jeanette,

Thanks for your reply.

Yes, I talk about this black part, changing environment's and/or sun light do nothing.

I've send the link as you request.

Thanks for your implication 😉

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Adobe Employee ,
Apr 05, 2018 Apr 05, 2018

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Thanks for sending the file!  I've been able to reproduce and confirm the issue and have flagged engineers to investigate a fix.

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