Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Stuck in Loading or Saving loop

New Here ,
Jan 25, 2021 Jan 25, 2021

Copy link to clipboard

Copied

I have a project with 7 objects (5 cars, a motorcycle and a diner) moving and manipulating everything is no problem, but when i try to add a texture (from the defalt options) the loading screen comes up, and sometimes never stops (just a loading bar without using any processing power)

Any way to cancel the action? or to clear the window?

TOPICS
Bug, Crash or freeze, Performance, Problem or error, Windows

Views

61

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 25, 2021 Jan 25, 2021

Copy link to clipboard

Copied

it sounds like you are out of Ram

 

  • does the default options open when you have Dimension on just a blank project page i.e, is this only happens with this big project open?

 

yes = Ram or corupt textures i.e, Bmp or perhaps a Tiff was used... if its Ram then sharing the Dn to a better system will fix your problem but Bmp means the file is toast

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 25, 2021 Jan 25, 2021

Copy link to clipboard

Copied

It is a brand new computer with 16gb ram, the issue happens on any system i
try, not just with that specific texture... could be the model itself? How
do i remove texture (or surface properties) from an object?

Thanks

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 25, 2021 Jan 25, 2021

Copy link to clipboard

Copied

LATEST

a tiff or other old texture can just be removed from any model however Bmp textures corupt the Dn when ever you try to save it... if that happened then bin the file and start again is your only option

 

can you zip \ share this Dn for testing?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines