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the program opens but I can't create a new job nor open an old one !!

nicolavolpini
New Here ,
Apr 20, 2020 Apr 20, 2020

the program opens but I can't create a new job nor open an old one !

TOPICS
Crash or freeze , Problem or error
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annaphanthao
New Here ,
Apr 20, 2020 Apr 20, 2020

I am having the same problem. 

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Ares Hovhannesyan Community Expert
Community Expert ,
Apr 20, 2020 Apr 20, 2020

Are you using the latest update 3.2 and are you able to work with previous version?

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angular_adventure5DD6
New Here ,
Apr 20, 2020 Apr 20, 2020

I'm also having the same problem and I have also re-installed it with updated version but the problem remained same.

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nicolavolpini
New Here ,
Apr 20, 2020 Apr 20, 2020

With the previous version it works !!

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sd_garrett
Explorer ,
Apr 20, 2020 Apr 20, 2020

same problem here. 

3.1.1 opens and I can create a new doc and also open existing projects. all good.

3.2  Opens, but clicking "Create New" or trying to open existing project , causes the program to hang. 

Waited about an hour for something to happen . but nothing. 

Using AMD Ryzen 9 3900 CPU and Radeon Video Card with latest drivers.

Windows 10

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MooksGoo_howdy
Explorer ,
Apr 21, 2020 Apr 21, 2020

Same, utterly frustrating. I have previously opened Dimension and created something about 2 months ago - tried to open it todat and it stays on the welcome screen. Urgh!

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Ares Hovhannesyan Community Expert
Community Expert ,
Apr 22, 2020 Apr 22, 2020
LATEST
In Response To MooksGoo_howdy

Please use  UserVoice Dimension  , this is the best place to send us reports about bugs and feature requests. Your contributions can help us shape the future of DImension

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