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Unable to open file in Adobe Dimension (Mac M1 Pro) fully capable for Dimension

Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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when I open the Adobe Dimension program (MacBook Pro, an initial dialog box opens, and when I want to open a file or create a new one, the panel gets stuck, the wheel spins, and the program does not work.

It works before and on the some moment it stopped working 😞 
Please advise? Thank you very much.

DPSergiy30276317n0rl_0-1686052034024.png

DPSergiy30276317n0rl_1-1686052098666.png

Just stuck 😞

Help please with this

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Bug , Crash or freeze , Mac , Problem or error

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Guest
Jun 07, 2023 Jun 07, 2023

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same thing here, I will be installing an old version through Creative Cloud. I hope it works

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Community Beginner ,
Jun 07, 2023 Jun 07, 2023

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which old version you want to install. thanks

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New Here ,
Jun 09, 2023 Jun 09, 2023

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Same here with Mac Mini M2 8GB RAM - Ventura 13.4 OS

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Community Beginner ,
Jun 09, 2023 Jun 09, 2023

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Do you have workout for this bug?

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New Here ,
Jun 09, 2023 Jun 09, 2023

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i tried to download older versions but the problem is the same. It doesn't start and it doesn't even open existing files.

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Community Beginner ,
Jun 09, 2023 Jun 09, 2023

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same thing

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New Here ,
Jun 17, 2023 Jun 17, 2023

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I have same problem on Macbook Air M1. I downloaded old version but the problem didn't solve.

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Community Beginner ,
Jun 17, 2023 Jun 17, 2023

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yes, older version not works for me either

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Community Beginner ,
Jun 23, 2023 Jun 23, 2023

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Same here, waiting for any answer...

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New Here ,
Jun 23, 2023 Jun 23, 2023

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no answer 😞 it's not working

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