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Adobe Dimension 3.3 GPU rendering issue

Community Beginner ,
Jul 31, 2020 Jul 31, 2020

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I have noticed an issue with the latest version of Dimension, the GPU rendering option is not available when using a GeForce RTX 2070 SUPER graphics card. After numerous conversations with Adobe tech support I found out that my particular graphics card has not been tested and so the option is unavailable in 3.3. This seemed strange to me as when I first used 3.3 it did work and then it kept crashing so obviously a software issue, the adobe tech guys told me to change my graphics card to one they have tested, not really the answer I wanted. After having no luck whatsover with Adobe Tech people who dont really know alot about their own software if you ask me, I decided to try downgrading my version of Dimension, so I went back to 3.2, amazingly this 'older' version works and used GPU rendering with my graphics card. I think Adobe really need to look at their latest version and fix the bugs in it or test all graphics card before issuing GPU rendering option.

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Creative , Performance , Problem or error

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