• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Dimension Crashes

New Here ,
Mar 30, 2021 Mar 30, 2021

Copy link to clipboard

Copied

For a while, Dimension worked smoothly for me but recently it continues to crash unexpectedly when moving around in the file and when adding in more objects/details. A popup appears first (A problem caused the application to stop working correctly), then is unresponsive, I then have to close the window and try to open it again, and then it continues to do the same thing, an endless cycle of crashing, opening, crashing again. Tried to uninstall the app and reinstall it, even reinstalled current macOS but the problem persists. Everything else works fine on the computer, it's just Dimension.

 

Please advise on how this can be fixed.  

TOPICS
Crash or freeze , Mac , Problem or error

Views

506

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 31, 2021 Mar 31, 2021

Copy link to clipboard

Copied

If your system is fill all system requirements for Dn  please try to use fixes from https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html.

or

use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Also Please use https://feedback.adobedimension.com/forums/552559-adobe-dimension-feature-requests this is the best place to send Dn Team bugs or feature requests. Your contributions can help us shape the future of DImension

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 31, 2021 Mar 31, 2021

Copy link to clipboard

Copied

LATEST

It seems like i've tried everything but it continues to crash. I have even tried to create a new file, which worked fine in the beginning but eventually ended up crashing, even without a lot of details and objects on it. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines