All versions of Dn freeze at app startup

[helgis8992060]

Hi.

I have installed (and uninstalled) all versions of Dimensions. All other Adobe software from the Creative Cloud run like a dream. Please resolve if possible.

Hardware Overview:

Model Name: Mac Pro - 2010
Model Identifier: MacPro5,1
Processor Name: Quad-Core Intel Xeon

Radeon RX 580 8 GB graphics card

Processor Speed: 2,8 GHz
Number of Processors: 1

Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB

[matteogamba]

I've the same problem... Install is perfect, I open the program and freeze at startup

[andreasb89973307]

Dimension doesn't work for me either. Only the start window appears and then freezes. I only get out with an immediate quit. Adobe is not responding to or unable to resolve my problem. I have problems in PS too.

Mac Pro (Mitte-2010)

2 x 3,46 GHz 6-Core Intel Xeon
Modell-Identifizierung: MacPro5,1
Gesamtanzahl der Kerne: 12

Radeon RX 480 8 GB
L2-Cache (pro Kern): 256 KB
L3-Cache (pro Prozessor): 12 MB
Hyper-Threading Technologie: Aktiviert
Speicher: 128 GB