Creative cloud sign in error

[Danny658]

Hi there, im trying to use adobe dimension and it keeps coming up with sign into creative cloud, ive uninstalled creative cloud and dimensions 3x now. Any ideas? im a uni student and have to use this often.

appreatite any help, thanks

[Ko.Maruyama]

Instead of uninstall/reinstall the application, have you tried to log out / log in ? (Yes, you should have to be appropriately logged in to be able to install the application, but your cached login sounds like it is the thing having "sign in" errors)

[Ussnorway]

so to be clear, do you in fact have creative cloud app installed and running on this machine before you try to open Dimension?

most uni systems use a proxy server so are you having this issue running the software from home or only at the campus?