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The first subscription I bought did not convert PDF files over 100 MB, so PLEASE cancel it immediately as it doesn't do what I want it to. Does Acrobat 11 Pro do the conversion?

New Here ,
Jul 04, 2014 Jul 04, 2014

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The first subscription I bought did not convert PDF files over 100 MB, so PLEASE cancel it immediately as it doesn't do what I want it to. Does Acrobat 11 Pro do the conversion?

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Adobe Employee ,
Jul 07, 2014 Jul 07, 2014

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Hi m_bofra,

To cancel the subscription, please contact customer service: https://helpx.adobe.com/contact.html?promoid=KLXMX

Also, you may install the trial version of Adobe Acrobat Professional XI on your computer and check it should convert the document unless the document is

not password protected, also the document was originally created by standard application like Adobe Acrobat.

Regards,

Ajlan Huda.

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