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FAQ for Document Cloud Services SDK

Adobe Employee ,
Nov 08, 2019

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COMMERCIAL QUESTIONS 

 

What is included in the free trial?

  • The Document Cloud Services SDK provides a free trial program so that you can test and validate the features included in the SDK. The trial provides credentials that enable processing of 5,000 pages. Processing is calculated based on the number of PDF actions applied to each page of a document.
  • For Example, converting a ten-page Word document into PDF consumes 10 pages of the trial quota. One Action (convert) x 10 pages = 10 pages of quota
  • Another example is running OCR on 20 pages and then combining those pages into a single PDF. This consumes 40 pages of the trial quota. One Action (OCR) x 20 pages PLUS another action (Combine) x 20 pages = 40 pages of quota

 

What happens after I use up my free trial quota?

  • You will be notified before you reach the limits of the free trial quota. But at any point during the trial, you can speak with an Adobe representative who can answer questions about the trial and how to convert to a commercial agreements using paid credentials. 

 

FEATURE QUESTIONS

What feature are available in the 1.0 version of the Document Cloud Services SDK

  • Create a PDF
  • Convert a PDF
  • Combine multiple files into a single PDF
  • Apply OCR to a document and create an editable PDF

 

How is this different from PDF Library? From Acrobat DC SDK? 

  • Document Cloud Services SDK offers Cloud-based APIs.  
  • Acrobat DC SDK offers a set of desktop plug-ins that work in conjunction with desktop Acrobat. Each of your users will need a copy of Acrobat installed on their computers. 
  • The PDF Library SDK is a subset of the Acrobat DC SDK that can be used without the need for Acrobat.  

 

What programming languages will be supported? 

  • Document Cloud Services SDK is available in Java, .NET, and node.JS.  

 

Can I implement the APIs in client-side applications?

  • No - the SDK only supports server-side use cases only.

 

Can I convert a password-protected file?  

  • Password-protected PDFs are not supported in PDF Services. 

 

Where is Adobe Document Cloud SDK hosted?

  • They are hosted out of AWS infrastructure in the US East region.

 

Can I run these services on-premise?

  • No, processing will always happen in Adobe's cloud infrastructure. If an on-premise solution is required, please Contact us.

 

Is my document stored in the Adobe cloud if I use the Services SDK?

  • Documents are only transferred to the cloud for processing. Adobe document cloud does not store the document but retains the document for a maximum of 24 hours as part of the processing.

 

Create

What file formats can I create a PDF?

  • You can create a PDF from any Microsoft Office 365 document, as well as HTML pages and image files.
  • Here is a full list of supported file formats

 

Convert

For converting a file, is there a size limit?  

  • Yes, presently the max file size limit is 100MB. 

 

Can I convert a password-protected file?  

  • Password-protected PDFs are not currently supported in the Services SDK. 

 

How does Services SDK support Custom fonts for converting a PDF 

  • Services SDK understands custom/non-installed fonts and references them properly in the output file but does not embed them.  Isuch files are opened on a client where the font is installed, it should work. 

 

OCR

Is there a limit to the number of pages in a document to use OCR

  • We currently support OCR for documents with less than 100 pages.

 

SECURITY QUESTIONS

 

Can I use Services SDK for SPD (Sensitive Personal Data) or PHI (Personal Health Information) data?

  • Developers may not use Document Cloud Services SDK to collect, process, or store sensitive personal data such as protected health information under HIPAA, children’s personal information under COPPA, and other similar information as described in our General Terms  

 

How is data-transfer secured?

  • The complete data transfer happens over sure HTTPS channel using TLS encryption.

 

Does Adobe support data being encrypted with a customer-supplied encryption key?

  • No, this feature is not supported right now.

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FAQ for Document Cloud Services SDK

Adobe Employee ,
Nov 08, 2019

Copy link to clipboard

Copied

 

COMMERCIAL QUESTIONS 

 

What is included in the free trial?

  • The Document Cloud Services SDK provides a free trial program so that you can test and validate the features included in the SDK. The trial provides credentials that enable processing of 5,000 pages. Processing is calculated based on the number of PDF actions applied to each page of a document.
  • For Example, converting a ten-page Word document into PDF consumes 10 pages of the trial quota. One Action (convert) x 10 pages = 10 pages of quota
  • Another example is running OCR on 20 pages and then combining those pages into a single PDF. This consumes 40 pages of the trial quota. One Action (OCR) x 20 pages PLUS another action (Combine) x 20 pages = 40 pages of quota

 

What happens after I use up my free trial quota?

  • You will be notified before you reach the limits of the free trial quota. But at any point during the trial, you can speak with an Adobe representative who can answer questions about the trial and how to convert to a commercial agreements using paid credentials. 

 

FEATURE QUESTIONS

What feature are available in the 1.0 version of the Document Cloud Services SDK

  • Create a PDF
  • Convert a PDF
  • Combine multiple files into a single PDF
  • Apply OCR to a document and create an editable PDF

 

How is this different from PDF Library? From Acrobat DC SDK? 

  • Document Cloud Services SDK offers Cloud-based APIs.  
  • Acrobat DC SDK offers a set of desktop plug-ins that work in conjunction with desktop Acrobat. Each of your users will need a copy of Acrobat installed on their computers. 
  • The PDF Library SDK is a subset of the Acrobat DC SDK that can be used without the need for Acrobat.  

 

What programming languages will be supported? 

  • Document Cloud Services SDK is available in Java, .NET, and node.JS.  

 

Can I implement the APIs in client-side applications?

  • No - the SDK only supports server-side use cases only.

 

Can I convert a password-protected file?  

  • Password-protected PDFs are not supported in PDF Services. 

 

Where is Adobe Document Cloud SDK hosted?

  • They are hosted out of AWS infrastructure in the US East region.

 

Can I run these services on-premise?

  • No, processing will always happen in Adobe's cloud infrastructure. If an on-premise solution is required, please Contact us.

 

Is my document stored in the Adobe cloud if I use the Services SDK?

  • Documents are only transferred to the cloud for processing. Adobe document cloud does not store the document but retains the document for a maximum of 24 hours as part of the processing.

 

Create

What file formats can I create a PDF?

  • You can create a PDF from any Microsoft Office 365 document, as well as HTML pages and image files.
  • Here is a full list of supported file formats

 

Convert

For converting a file, is there a size limit?  

  • Yes, presently the max file size limit is 100MB. 

 

Can I convert a password-protected file?  

  • Password-protected PDFs are not currently supported in the Services SDK. 

 

How does Services SDK support Custom fonts for converting a PDF 

  • Services SDK understands custom/non-installed fonts and references them properly in the output file but does not embed them.  Isuch files are opened on a client where the font is installed, it should work. 

 

OCR

Is there a limit to the number of pages in a document to use OCR

  • We currently support OCR for documents with less than 100 pages.

 

SECURITY QUESTIONS

 

Can I use Services SDK for SPD (Sensitive Personal Data) or PHI (Personal Health Information) data?

  • Developers may not use Document Cloud Services SDK to collect, process, or store sensitive personal data such as protected health information under HIPAA, children’s personal information under COPPA, and other similar information as described in our General Terms  

 

How is data-transfer secured?

  • The complete data transfer happens over sure HTTPS channel using TLS encryption.

 

Does Adobe support data being encrypted with a customer-supplied encryption key?

  • No, this feature is not supported right now.

Topics

General, Service SDK

Views

1.2K

Likes

Translate

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