Adobe fillable form checkboxes issue with embed integration

New Here ,
Jul 22, 2021 Jul 22, 2021

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Hi there,
 
When we upload a fillable PDF and render it with the online Adobe PDF reader, the checkboxes don't act as supposed to.
 
When I open the document with the Adobe Reader desktop app, everything works accordingly, but not when I open it on the embed PDF reader. The problem is when I check one checkbox, all the other ones in the same group also check themselves automatically. Everything is fine on the desktop app.
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PDF Embed API

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New Here ,
Jul 22, 2021 Jul 22, 2021

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Here is a sample.

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Adobe Employee ,
Jul 22, 2021 Jul 22, 2021

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When opening that PDF document in the API, I see the following error:

 

KennethPatterson_0-1626981987408.png

When the API detects unsuppported form fields, this dialog appears on the rendered PDF.  So, this is likely the issue.

 

From the documentation (see below):

Unsupported form fields

In the current version, following form fields are unsupported:

  • XFA forms

  • Digital Signature fields.

  • Barcode fields.

  • File picker text field

  • RTF (rich text) text field

  • Fields containing JavaScript or any kind of calculation and validation

  • Text field and drop downs with some special and custom formats

  • PDF Actions that includes button Submit scenarios (only button viewing is supported)

 

Here is the relavent documentation page link:  https://opensource.adobe.com/pdfembed-sdk-docs/howtos_ui.html#forms-handling 

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New Here ,
Jul 23, 2021 Jul 23, 2021

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There are also Digital Signature fields on the document. The error is probably related to those fields and not related to the checkboxes issue. We'll still take a look at the documentation.

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