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Adobe PDF Services Private key file could not be parsed

Community Beginner ,
Mar 10, 2022 Mar 10, 2022

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I am trying to make use of the Adobe PDF Services in Power Automate, specifically the action for extract PDF structure in a JSON file.  I registered with Adobe and went thru the Get Credentials process.  I have entered all the credentials but i get an error that says 'private key file could not be parsed'.  I have tried regenerating credentials and I keep getting the same error.

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Authentication , Document Generation API , PDF Services API

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New Here ,
Apr 03, 2022 Apr 03, 2022

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Hi Julie235341846nhv, I have the same issue, did you get an answer

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Community Beginner ,
Apr 07, 2022 Apr 07, 2022

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No I did not get an answer. I just moved on to something else.

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*Julie Sebby*
*All Things Analytics*
*720-233-1336*

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Adobe Employee ,
Apr 07, 2022 Apr 07, 2022

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For your private key, make sure you copy and paste the entire contents of the private.key file (including the start and end tags). 

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Community Beginner ,
Apr 07, 2022 Apr 07, 2022

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I did that. I repeated the process several times and it didn't work.

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*Julie Sebby*
*All Things Analytics*
*720-233-1336*

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Adobe Employee ,
Apr 07, 2022 Apr 07, 2022

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Hmm...I can't seem to reproduce the issue that you are describing. Can you share screenshots of your steps? If you feel more comfortable, you can also PM me.

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Community Beginner ,
May 05, 2022 May 05, 2022

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It's been weeks. I just gave up.

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*Julie Sebby*
*All Things Analytics*
*720-233-1336*

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New Here ,
May 10, 2023 May 10, 2023

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I have to loss my b love network private key please helpe me 

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Adobe Employee ,
May 12, 2023 May 12, 2023

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Generate a new private key in the developer console.

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Community Beginner ,
Jul 11, 2023 Jul 11, 2023

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I zm having the same issue, has anyone figured out how to fix this?

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Community Beginner ,
Jul 12, 2023 Jul 12, 2023

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Where do I get the Private Key? I assumed that the Access Token was the Private Key, but I don't get anything with begining and ending tag. All I get is the really long token and the Copy button...and when I paste that I get the following error: Test connection failed. Details: Private key file could not be parsed.

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New Here ,
Jul 13, 2023 Jul 13, 2023

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Hello, same issue here. Even with regenerated credentials, the error stays the same. Any advice someone? Thanks in advance!

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Adobe Employee ,
Jul 13, 2023 Jul 13, 2023

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The PowerAutomate connector only supports JWT tokens, which while deprecated, will work till Jan 2025. You need to generate one in that version.

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New Here ,
Jul 13, 2023 Jul 13, 2023

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Hi! Thanks for the tip! But I can't seem to find how I should do this. I've read any instruction I could find, but I can't seem to find what I need. Could you elaborate on how to obtain a JWT token now with newly made credentials? And also, is there a timeline in which the connector will work with OAuth access token? Thanks for the feedback!

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Adobe Employee ,
Jul 14, 2023 Jul 14, 2023

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I just went into the console, made a new project, clicked to add an API, and I was prompted to select the type. So you should be able to as well:

 

RaymondCamden_0-1689344134038.png

 

No timeline on the connector update. I can say you can skip the connector and do it by "hand" with HTTP calls. That's a premium feature of PA, but I built a flow this week doing that. It's a bit of work, but not too bad.

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Community Beginner ,
Jul 14, 2023 Jul 14, 2023

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I concur; At first I thought (since JWT is deprecated) that it wasn't a choosable option, burt after I started over and selected it I was able to complete the process using JWT. I have a working flow now!

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