Bad gateway on "Generate document from Word template" connector in Power Automate

New Here ,
Dec 06, 2021 Dec 06, 2021

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I am having bad gateway error on the "Generate document from Word template" connector in Power Automate.

It was working fine at first. But after a day, it just suddenly stop working and giving me the badgateway error.

I changed the connection credential but it still throwing the same error

Appreciate if anyone can advice

Thank you

badgateway.png

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Document Generation API , PDF Services API , Power Automate

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Adobe Employee ,
Dec 21, 2021 Dec 21, 2021

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Hi @Chua22107167d68q ,

Is this issue still occurring? 

How are you triggering the flow? 

Does it make any difference when you create a new flow vs. your current one?

 

Ben

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New Here ,
Jan 05, 2022 Jan 05, 2022

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Hi Ben,

I figure out the issue is coming from my Document Template.

There is a conditional tag in my document. When the value is null for that tag, I will hit the badgateway error in the flow
The flow is running successfully when a value is given.

Thank you

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