Doc Cloud SDK PDF Embed API - This tool no longer works on Internet Explorer due to end of support

New Here ,
Nov 02, 2021 Nov 02, 2021

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Hi,

 

We are using Document Cloud SDK PDF Embed API in Production for displaying pdfs in Adobe SDK pdf viewer. It was working fine in the browsers but recently we observed that it has stopped working on Windows 10 Internet Explorer 11 and is displaying the message as "This tool no longer works on Internet Explorer due to end of support.". The screenshot is attached herewith. Please find the same.

 

Is there any fix provided by Adobe Document Cloud SDK for this issue? Is there any alternative way to fix it on IE?

This issue is in PROD. Immediate help will be highly appreciated.

 

DocumentCloudEmbedApi_NotSupported_ON_IE.PNG

 

Regards,

Umair.

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