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Embed PDF viewing error - 403 for ViewSDKInterface.js.map

New Here ,
May 19, 2021 May 19, 2021

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While testing, noticed that PDF are not rendered and it happens very intermittenly showing a blank page.

 

Console shows below error:-

 

Could not load content for https://documentcloud.adobe.com/view-sdk/2.15.0_2.2.0-2020030/private/ViewSDKInterface.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE

 

 

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Community Expert ,
May 20, 2021 May 20, 2021

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Does that happen for any PDF file or just a specific one? If is just one PDF, can you share it?

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New Here ,
May 20, 2021 May 20, 2021

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It happening for most of the PDF.Scenario tested was to keep opening the page in multiple tabs()

and it suddently it blanks out.

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Community Expert ,
May 20, 2021 May 20, 2021

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That doesn't surprise me. I doubt we've tested it in that scenario. Is this something you expect to happen in real-world use cases? Does it happen in incognito tabs?

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New Here ,
May 20, 2021 May 20, 2021

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Tests were conducted in incognito window. If user keeps clicking on PDF link in mobile device without realising the opened window, issue might occur.

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Community Expert ,
May 20, 2021 May 20, 2021

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Ok - Got it. Yeah... that actually might happen. I think I've done that myself.

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New Here ,
May 20, 2021 May 20, 2021

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Do we have any fix for this issue? Please advise.

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Adobe Employee ,
Oct 11, 2021 Oct 11, 2021

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Hi Saravana, Issue has been fixed now. Thanks for the patience

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