Embedding didn't work on iPhone

Community Beginner ,
Sep 01, 2021 Sep 01, 2021

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I embedded a PDF on a webpage. The expanded full-screen function works on iPad mini, iPad pro, mac, and android, but it does not open up fullscreen when it comes to iPhone. It's like trapped in an iframe, but we are not using iframe. Can anyone help?

 

I tried with iPhone X and iPhone 8 Plus.

 

Many thanks for considering my request.

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Adobe Employee ,
Sep 02, 2021 Sep 02, 2021

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Hi,

 

Would be great if you could share a screenshot or recording of the issue.

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Community Beginner ,
Sep 08, 2021 Sep 08, 2021

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Hi Sumona,

 

I wish I could share in the public domain...

My colleague got someone from Jane from the Adobe document service team to help but had not gotten back on when. Would you be able to assist privately?

 

Thank you!

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Adobe Employee ,
Sep 13, 2021 Sep 13, 2021

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You can send the screenshot/recording to me ("Sumona Ghosh") through private message.

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Adobe Employee ,
Sep 15, 2021 Sep 15, 2021

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Thanks @EE04SG for reporting the issue and sharing the recording/screenshots. We have taken a note of it and will fix the issue in the upcoming releases.

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