Having problem with sticker note written in korean

Community Beginner ,
Aug 17, 2021 Aug 17, 2021

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First of all, thank you to the PDF Embedded API developers.
It's okay to write in English when I leave a sticker note, but if I write in Korean, the letters will be broken (attached a sample photo)
Adding type 'utf-8' is not working when saving the file to web server
(https://community.adobe.com/t5/document-services-apis/is-there-any-way-to-save-edited-pdf-in-server-...)
and downloading directly to my local hard drive using 'save as' is also breaks the stitch note text.
Is there a solution?

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correct answers 2 Correct answers

Community Beginner , Aug 17, 2021 Aug 17, 2021

There's nothing wrong with it before You save it.

 

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Community Expert , Aug 20, 2021 Aug 20, 2021

Thank you. That was very helpful. The problem isn't with Embed API or the PDF that was saved from it. The problem is the native Chrome PDF Viewer. I've attached screen shots of the downloaded file being displayed in Acrobat and Firefox and both work fine. Edge seems to have the same problem with the font. 

 

 

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Community Beginner ,
Aug 17, 2021 Aug 17, 2021

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There's nothing wrong with it before You save it.

 

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Community Expert ,
Aug 18, 2021 Aug 18, 2021

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Have you set the locale code variable when creating the AdobeDC.View object?

 

var adobeDCView = new AdobeDC.View({
    clientID: "<YOUR_CLIENT_ID>",
    divId: "adobe-dc-view",
    locale: "ko-KR",

 https://opensource.adobe.com/pdfembed-sdk-docs/howtos.html#language-support

 

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Community Beginner ,
Aug 18, 2021 Aug 18, 2021

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Thank you for your answer.
But I'm already applying it

It's not working

 

And

The word 'save as' means using 'download pdf' menu.

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Community Expert ,
Aug 18, 2021 Aug 18, 2021

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Ok - have you files a bug or would you like me to do that for you?

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Community Beginner ,
Aug 18, 2021 Aug 18, 2021

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Oh, Is that possible?

Sure, I'm grateful for your help

I'm attatching demo screenshots and downloaded file from official adobe site(https://documentcloud.adobe.com/view-sdk-demo/index.html#/view/FULL_WINDOW/Bodea%20Brochure.pdf)

 

I think only sticker note is problem

Text comment tool is good working(not breaking korean letter)

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Community Expert ,
Aug 19, 2021 Aug 19, 2021

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I'm fairly certain that the locale setting isn't set to Koran for that page. Can you provide a screen shot of an embedded PDF where the locale is set?

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Community Beginner ,
Aug 19, 2021 Aug 19, 2021

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Here's screenshots and downloaded file. (set to Korean)

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Community Expert ,
Aug 20, 2021 Aug 20, 2021

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Thank you. That was very helpful. The problem isn't with Embed API or the PDF that was saved from it. The problem is the native Chrome PDF Viewer. I've attached screen shots of the downloaded file being displayed in Acrobat and Firefox and both work fine. Edge seems to have the same problem with the font. 

 

 

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Community Beginner ,
Aug 20, 2021 Aug 20, 2021

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I appreciate your help. I didn't think about that.

It was very helpful. Enjoy your weekend 🙂

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