How do I gain full access to Adobe PDF Services API if my account is not an enterprise account?

New Here ,
May 02, 2022 May 02, 2022

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Currently having an issue where we are trying to utilize the PDF Services API but our pro account does not allow installation. We are attempting to purchase the PDF Services API but keep getting the run around from our software vendor and adobe. Posting this here to hopefully have someone assist us with gaining access to the API. thanks.

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PDF Extract API , PDF Services API , Sales and Licensing

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Adobe Employee , May 09, 2022 May 09, 2022

Hi @Joe242841373jgr ,

If you are running into a challenge where you are not able to utilize Adobe PDF Services with your current user, you have two options:

  • Through AWS, you can purchase Adobe PDF Services as a Pay As You Go service. You will need to associate it with an Adobe ID that is not your Enterprise ID that your Acrobat Pro subscription is tied to. https://developer.adobe.com/document-services/pricing/main/ 
  • Suppose you are on an ETLA (Enterprise Term Licensing Agreement). In that case,
...

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Adobe Employee ,
May 09, 2022 May 09, 2022

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Hi @Joe242841373jgr ,

If you are running into a challenge where you are not able to utilize Adobe PDF Services with your current user, you have two options:

  • Through AWS, you can purchase Adobe PDF Services as a Pay As You Go service. You will need to associate it with an Adobe ID that is not your Enterprise ID that your Acrobat Pro subscription is tied to. https://developer.adobe.com/document-services/pricing/main/ 
  • Suppose you are on an ETLA (Enterprise Term Licensing Agreement). In that case, you will need to contact the owner of the Adobe relationship within your organization and ask them to add Adobe PDF Services to the licensing. After that, you would be able to use the services with your Enterprise ID after your administrator provisions you for API access and purchased the services.

 

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