• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Logic Apps PDF Services Timeouts

New Here ,
Mar 16, 2022 Mar 16, 2022

Copy link to clipboard

Copied

We are seeing intermittent but recuring 502 Bad Gateway errors returned when using Logic Apps to convert documents to PDF. Microsoft Support have confirmed the Logic Apps end is working as expected and their internal logging is seeing the return code as a 500 error.

 

When the 500/502 errors occur the logic app is retrying 4 times (default) and timing out after approx. 7 minutes.

 

The same logic app run seconds later (with the same inputs i.e. same document to convert) will return a converted DPF document in approx. 10 seconds.

 

{

  "error": {
    "code"502,
    "source""logic-apis-australiasoutheast.azure-apim.net",
    "clientRequestId""XXXXXXXXX",
    "message""BadGateway",
    "innerError": {
      "error": {
        "code""OperationException",
        "message""The operation has timed out, please try after some time.; transactionId=XXXXXXXX-PowerAutomate"
      }
    }
  }
}

Views

112

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation
Resources