net::CERT_AUTHORITY_INVALID when downloading sdk

Community Beginner ,
May 20, 2022 May 20, 2022

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Hello,


I work at a school plataform, that have a library and i choose pdf embed api to show the content for the books. But for a few clients shows this error net::CERT_AUTHORITY_INVALID when trying to download SDK via script tag.

Include tag:

 

<script src="https://documentcloud.adobe.com/view-sdk/main.js"></script>

 

 

Error:

2830b43a-104f-4e05-a118-ffa050d91bb9.jpg

Is there some way to server adobe sdk from my server? And if is not, how can i fix this error?

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PDF Embed API

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Adobe Employee ,
May 23, 2022 May 23, 2022

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Hi @Switch5EBE ,

The issue that you are having sounds like it may be an issue with the certificate within your app. Your screenshot is a bit small so I can't read any of the error. Can you upload a larger screenshot?

 

Adobe PDF Embed API does not support hosting the JavaScript library on your own web server.

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Community Beginner ,
May 30, 2022 May 30, 2022

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Hello @Ben Vanderberg , thanks for the support. Yes is a certificate issue, but almost all user can use the lib without problem, only one school have this problem with this certificate.

Switch5EBE_0-1653924587177.png

 

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