Not authorized to call this engine

New Here ,
Feb 24, 2022 Feb 24, 2022

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Hi,

 

I'm getting this error 

Not authorized to call this engine

when using the REST API to try to do a document generation. I have setup JWT -> access token authorization which is being used with this request. The JWT is being signed using a key generated through the Adobe Developer Console. What could cause this error?

 

Thanks

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New Here ,
Sep 16, 2022 Sep 16, 2022

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Is this resolved? I just got this error since yesterday. Please help.

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Adobe Employee ,
Sep 21, 2022 Sep 21, 2022

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Are you still getting this issue?

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New Here ,
Sep 21, 2022 Sep 21, 2022

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Nope, it was resolve by registering new credentials with another email.
Turns out the old credentials was some kind of trial mode.

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