Slow performance opening PDF files the lag scrolling through pages

New Here ,
Jul 19, 2021 Jul 19, 2021

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Hello, 

 

Our developers are using your service to display PDF files in a site we are launching. However, from our internal netwotrk opening the files via the PDF-SDK is very slow (30-60 seconds) for a 5Mb file. It can take longer again to scroll through pages once the file is opened. The PDF files are hosted on a external Goolge server. If we use Adobe Reader client app to open the files directly from the web server they open up near instantly. I suspet our Enterprise firewalls and proxies may be blocking access in some fashion. Is there a guide available for optimal browser/network configuration when using this service? Are there any other tips/hints that coudl be shared?

 

Kind regards,

 

Stu

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General , PDF Embed API

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