Can't get credentials going to "Getting Started"

Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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Getting a spinning circle when going to https://www.adobe.io/apis/documentcloud/dcsdk/gettingstarted.html

It appears to be working on my phone, but that doesn't help.. 

PaulTalb_0-1616005222175.png

 

 

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correct answers 1 Correct Answer

Community Beginner , Mar 18, 2021 Mar 18, 2021
You need to allow cookies otherwise its not working.Had the same problem here. Rgds Mirko

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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The site was recently updated. Clear your browser cache and try again. I did notice a delay but eventually, it loads.

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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I've tried Chrome, Edge, inconginto.. cleared cache, cleared cookies. 

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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I know this is going to sound crazy but... wait 24 hours and try again. It might not be a local cache issue.

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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Was trying this Friday, set up the credintals on my phone, but that's not working either, not sure why this has to be such a headache to just display PDFs.. I'm way past ready to abandon the PDF format.

PaulTalb_0-1616012178604.png

 

 

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Adobe Employee ,
Mar 17, 2021 Mar 17, 2021

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So sorry about the poor experience. We do have an issue right now with the getting started experience on Edge browser and we're working on it. It should work on Chrome.

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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I'm still getting the circle of infinity on chrome, shift refresh, incognito, cleared cache, updated chrome.. Nada..

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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You need to allow cookies otherwise its not working.

Had the same problem here.

 

Rgds

 

Mirko

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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Thanks! that did it, not sure why it reset the cookie settings.. 

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