Converting large MS files to PDF takes too much time

New Here ,
Mar 17, 2021 Mar 17, 2021

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I'm developing a feature to convert MS files to PDF using the PDF Tools API of Adobe and facing an issue regarding the converting time for large MS files.

 

I'm calling in my code to a REST API to Spring Java service which uses the PDF Tools API, my time limit of the REST API is 120 seconds and for some large MS files, the PDF is not being generated in this time range.

 

The REST API returns a failed callback but the PDF is being created in the Java server, just after more than 120 seconds.


We couldn't find solutions for this issue described above, could you please try to advise me, or provide a reference, for handling this issue?

 

Thanks in advance,

Shahar

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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Large files simply take a longer time to process as well as transfer across the web. Can you share one of your files, I might be able to provide a more detailed explanation if I had a sample.

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