Debugging error response - Exception encountered while executing operation 1: errorName = ServiceApi

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Apr 16, 2021 Apr 16, 2021

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Hi - I'm running a node.js server that calls Adobe API.  The adobe api works sometimes but sometimes it doesn't and I cannot figure it out why.  I was hoping someone could read the below error response and give me some possible causes for this.  I have done nothing on the server and the adobe api works and doesn't work then works again.  The server runs on aws instance. 

 

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2021-04-16 16:01:44.048 "{"level":"info","message":"Exception encountered while executing operation 1: errorName = ServiceApiError, errorMessage = Response Parser Failure: Request aborted, errorStack = \"description = Response Parser Failure: Request aborted; requestTrackingId = undefined; statusCode = 0; errorCode = UNKNOWN\
at multipartResponseParser.parse (/node_modules/@adobe/documentservices-pdftools-node-sdk/src/internal/api/cpf-api.js:160:19)\
at IncomingForm.<anonymous> (/node_modules/formidable/lib/incoming_form.js:104:9)\
at emitOne (events.js:116:13)\
at IncomingForm.emit (events.js:211:7)\
at IncomingForm._error (node_modules/formidable/lib/incoming_form.js:298:8)\
at IncomingMessage.<anonymous> (node_modules/formidable/lib/incoming_form.js:122:12)\
at emitNone (events.js:106:13)\
at IncomingMessage.emit (events.js:208:7)\
at TLSSocket.socketCloseListener (_http_client.js:353:13)\
at emitOne (events.js:121:20)\
at TLSSocket.emit (events.js:211:7)\
at _handle.close (net.js:567:12)\
at TCP.done [as onclose] (tls_wrap.js:356:7)\"","timestamp":"2021-04-16T16:01:43.984Z"}"


2021-04-16 16:01:44.048 "{"level":"error","message":"ERROR: errorName = ServiceApiError, errorMessage = Response Parser Failure: Request aborted, errorStack = \"description = Response Parser Failure: Request aborted; requestTrackingId = undefined; statusCode = 0; errorCode = UNKNOWN\
at multipartResponseParser.parse (/node_modules/@adobe/documentservices-pdftools-node-sdk/src/internal/api/cpf-api.js:160:19)\
at IncomingForm.<anonymous> (/node_modules/formidable/lib/incoming_form.js:104:9)\
at emitOne (events.js:116:13)\
at IncomingForm.emit (events.js:211:7)\
at IncomingForm._error (node_modules/formidable/lib/incoming_form.js:298:8)\
at IncomingMessage.<anonymous> (/node_modules/formidable/lib/incoming_form.js:122:12)\
at emitNone (events.js:106:13)\
at IncomingMessage.emit (events.js:208:7)\
at TLSSocket.socketCloseListener (_http_client.js:353:13)\
at emitOne (events.js:121:20)\
at TLSSocket.emit (events.js:211:7)\
at _handle.close (net.js:567:12)\
at TCP.done [as onclose] (tls_wrap.js:356:7)\"","timestamp":"2021-04-16T16:01:43.985Z"}"

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PDF Services API

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