Error: Cannot get DCAPI metadata if DCAPI is disabled

Community Beginner ,
Sep 28, 2020 Sep 28, 2020

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Getting following error while trying to open a form filling PDF

 

PDF_Issue.JPG

 

Error: Cannot get DCAPI metadata if DCAPI is disabled
    at eval (eval at getMetadata (rendition.js:2), <anonymous>:1:1)
    at Function.reject (<anonymous>)
    at RenditionAPI.getMetadata (rendition.js:2)
    at DocAPIInDropin.getMetaData (bootstrap.js:2)
    at bootstrap.js:2
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PDF Embed API

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Adobe Employee ,
Sep 29, 2020 Sep 29, 2020

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Hello!

Could you please share the PDF which gives this error? Also, do you see this error only with this PDF or other PDFs as well?

Please let us know and we will look into the issue. Thanks.

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Community Beginner ,
Sep 29, 2020 Sep 29, 2020

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Sorry...

 

My team confirmed that the pdf generated at serverside is corrupted which caused this error. Please let me know is there anything needed from myside to void this post. Thanks. 

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Adobe Employee ,
Sep 30, 2020 Sep 30, 2020

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Not a problem. We will consider this thread as closed.

Thanks.

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