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[jeaned40392249]

I am pretty sure my problem is with my url but I get the "not available" every time I try a variation of a path in the url.  (It works fine with demo code/url.)

my domain in my credentials is: elementalaffects.com

my url is entered as: url: "http://elementalaffects.com/PDFs/Coastal Yarn Story.pdf" (also tried it with https)

the actual file is located in the same directory: elementalaffects.com/PDFs

The path to the page displaying the pdf is: elementalaffects.com/Pages/CoastalStory

Could you suggest any other way to do this or what I might be doing wrong?

[Joel_Geraci]

Try "http://elementalaffects.com/PDFs/Coastal%20Yarn%20Story.pdf"

Escape the spaces

[jeaned40392249]

Well, it was a nice idea in spite of the fact that the sample file has spaces in the pdf name in the url.  However, it didn't change anything.

Can you think of anything else I could try?

Jeane

[Joel_Geraci]

What are you seeing in the JavaScript console?

[jeaned40392249]

I tried Joel's answer and it didn't work.  Anybody else have any ideas?

Jeane