Only in certain .pdf's I am not able to post any annotations:
Any idea why this could be? The pdf renders well and there isn't any error in the console when annotating.
Furthermore, this is not always visible to the users as they make annotations after eachother and this message only shows when the annotation is clicked. This results in users losing their annotations as there is no "annotation failed" event I can listen to to warn users nothing is being saved.
I the attachment you find an example of such a file.
Copy link to clipboard
Hi, Thanks for using PDF Embed API. Sorry for the inconvenience. Is this happening every time when you try to add an annotation? If so, Could you please let us know which annotation you are trying to add?
I tried your file on our PDF Embed API Demo https://documentcloud.adobe.com/view-sdk-demo/index.html , somehow it is working for me. I tried adding Note and Shape.
The error occurs at any annotation. I tried the PDF Embed API Demo and was able to reproduce it there as well (using frefox 80.0.1 if that matters) :
I found in the demo that the error does not always occur directly but sometimes after a few annotations were made.
We have taken note of the issue and will work on resolving it at the earliest. Would be great if you can share other PDFs where you see this issue. Thanks!
Certainly, when I get reports of similar problems with other PDFs I will share it here. Thanks a lot!
Thank you for the comment!
In my case the problem was limited to a specific file and occured also in the PDF Embed API Demo on adobe.com . Was your problem also limited to specific files as well?