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Printing not working in firefox

New Here ,
Oct 04, 2020 Oct 04, 2020

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greetings Commmunity, 

i discovered that i cannot print anymore in firefox. Not even in the Demo. 

is there any fix or is there anyone working on it ? Because this is a huge let down. 

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correct answers 1 Correct answer

Adobe Employee , Oct 05, 2020 Oct 05, 2020

Hello,

Thank you for using PDF Embed API.

Due to some technical limitations, PDF printing is not supported in Firefox and IE 11 browsers. You should see a popup to download the PDF when you try to print. 

Print_Not_Supported.png 

 

However, print works on all other browsers.

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Adobe Employee ,
Oct 05, 2020 Oct 05, 2020

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Hello,

Thank you for using PDF Embed API.

Due to some technical limitations, PDF printing is not supported in Firefox and IE 11 browsers. You should see a popup to download the PDF when you try to print. 

Print_Not_Supported.png 

 

However, print works on all other browsers.

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Community Beginner ,
Jul 14, 2021 Jul 14, 2021

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@Sumona Ghosh Print option is also not available in menu option list (...) on android and ios devices. Any reason for that? Android and ios are widely used platforms and print feature is a must for wireless printing. 

We have a public web application where we are integrating SDK Embed API. Absence of print option on android and IOS devices will affect thousands of users.

When can this feature be available on android and ios devices, at the earliest?

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Adobe Employee ,
Jul 15, 2021 Jul 15, 2021

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Thanks for using PDF Embed API.

In the current implementation, PDF printing is not supported in mobile devices. Please have a look at the section Mobile support in the official documentation to know more. We would definitely add this feature in our product backlog and consider for future releases.

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New Here ,
Jul 15, 2021 Jul 15, 2021

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  • Tolong di perbaiki akun saya

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Community Beginner ,
Nov 04, 2022 Nov 04, 2022

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LATEST

Fix Printing problems in Firefox

  1. Click on the menu option on the top-right corner of the screen and then select Print. ...
  2. Verify the scale should be set to shrink to fit.
  3. The orientation should be set to Portrait.

Select the Page Setup option to open the page setup window.

 

Jhtackettmarketing

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