取消訂閱被收解約費用??

[ren23669704fao7]

我要取消我的訂閱，卻被解約費用

而系統上說明是因為有訂閱合約，但我在系統上找不到我的"合約資訊"(ex:合約起訖日之類的資訊)

這樣我哪知道我什麼時候退訂不會被收這筆費用?

ps.Adobe官網都沒有留Email讓客戶發問/寄信，下班後就關閉線上客服/電話客服，所以一定要乖乖等你們上班才能接受客戶意見嗎?

[kglad]

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

[ren23669704fao7]

Thanks for your reply, it is much more useful than the official overcoming

[kglad]

you're welcome.