2 Photoshop Updates - 1 Update will not complete

[Andrewjmarino]

Hello

I am trying to do the latest updates through the (current) Creative Cloud Desktop app.

Lightroom and Camera Raw updated no problems.

Photoshop 20.0.7 updated, but it says "waiting"

And, there is something else called simply "Photoshop"

This will not update past 37%. I have tried different wifi networks and different VPNs (I live overseas).

I am not sure what this update specifically addresses.

I only use the desktop versions of Lightroom and Photoshop and I am running Windows 10.

Does anyone have any advice?

Thanks

Andrew

[Ussnorway]

yes the Adobe servers have crashed... try again in a day or two

[Akash Sharma]

Moving to more relevant community

[nitina55199114]

I am having the same issue with Lightroom Classic , it is not going beyond 43 %  . Photoshop and Camera Raw updated without a problem 

[Jeffrey_A_Wright]

Andrew and Nitina55199114, please check the install logs to determine why the updates are failing to apply.  See  https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-log-files.html for information on how to locate and interpret the log files.

Please update this public forum discussion, if you have any questions on how to resolve the errors you discover.