2 plans - photography and AE, AE can't pay

[andreit62765179]

I have two plans, one is the photography classic plan that includes lightroom and photoshop (11,89 €) and the other plan is After Effects (23,79 €).

The After Effects plan is from June and I wanted then to start learning After Effects and hopefully to make some money. I didn't managed to make any money thus far and my bank account balance is about zero. I kind of give up for now on After Effects. I think it will take too much time to be good enough to start earning.

What will happen if I fail to pay the after effects plan? I will manage to have enough balance for the cheaper photography plan when payment is due. Will the photography plan also be cancelled because I fail to pay the After Effects plan? I still need the photography plan as I am doing photography for myself and sometimes for others.

Thank you.

[Ned Murphy · Accepted solution]

Early termination of a yearly subscription will result in a penalty payment of 1/2 the remaining cost of the subscription.

If you continue paying for the Photography plan then it should continue, though I do not know how the payment system will distinguish between the two plans.  Your best bet is to talk to Adobe Customer Support to see if they can work something out with you.

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-mem...

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Since you usually pay with a credit card, you can't control which app is charged. You could pre-pay, but otherwise be warned that if you take an annual contract you PROMISE TO PAY. If your card is declined you still owe the money and Adobe will pursue a cancellation charge according to the contract.