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64% price increase??

New Here ,
Feb 28, 2019 Feb 28, 2019

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I talked to a India who could not explain why my personal subscription for All Apps went up from $360 to $560 annually, a whopping 64%(!) increase. I've invested a tremendous amount of time learning the products, get used to using them, and now feel like I'm being HELD HOSTAGE by a huge corporate machine only interested in profits. I know there are other products out there, but I can't afford the time to adapt to other programs.

Can anyone explain?

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Feb 28, 2019 Feb 28, 2019

Prices vary by:

  • strength / weakness of local economy,
  • regional taxation laws,
  • digital taxes,
  • type of plan ordered,
  • introductory discount ended,
  • etc...

Where I live in the US, rates have remained steady. Only 1 rate increase in 7 years.

Creative Cloud for individuals | Price changes in United States, Canada, and Mexico

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Community Expert ,
Feb 28, 2019 Feb 28, 2019

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Did you buy an Education subscription, or during a first year promotion?

One Year Intro Price https://forums.adobe.com/thread/2563865

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New Here ,
Feb 28, 2019 Feb 28, 2019

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No, maybe I should. $560 for one year? Yikes.

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LEGEND ,
Feb 28, 2019 Feb 28, 2019

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The All Apps annual (paid monthly) plan rose last year by 6%, from US$49.99 per month to $52.99 per month. The prepaid annual plan is now US$599 per year. So I don't know how you're getting them for $560. The real mystery is how you got the special price of $360. I'm guessing you signed up during one of those "special offer months" where there is a 40% discount for one year. So, naturally at the end of the year it comes to the normal price. No, actually, the real real mystery is why customer service couldn't tell you this. Perhaps they did but you can't accept that the offer just comes to an end...

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Community Expert ,
Feb 28, 2019 Feb 28, 2019

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Prices vary by:

  • strength / weakness of local economy,
  • regional taxation laws,
  • digital taxes,
  • type of plan ordered,
  • introductory discount ended,
  • etc...

Where I live in the US, rates have remained steady. Only 1 rate increase in 7 years.

Creative Cloud for individuals | Price changes in United States, Canada, and Mexico

Nancy O'Shea— Product User, Community Expert & Moderator

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