79€ fine for Upgrading from "One App" to "All Apps" ???

[alic1982]

Adobe Team!

I'm not stopping.

I want to upgrade.

Why this 79,96€ fine?

Why does Adobe make this so complicated! Just let me upgrade...

Adobe fine for upgrading to All Apps!!

[Bani Verma]

Hi, 

I am moving your query to the correct community "Get Started", experts here will be able to assist you better. 

[Just Shoot Me · Accepted solution]

There is no easy way to Upgrade from one plan to another. About the only way is to Cancel one plan and then sign up for the other.

Your best bet is to contact Customer Care.

Contact Customer Care

[alic1982]

All fixed, thanks Adobe Customer Care. Very satisfied.

But...

Should have been easier in the first place, no?

[jane-e]

Hi

I’m glad Customer Care was able to help! Notice that she specified “for one year”. I think, but am not positive, that might be a discount price for the first year. It will go on automatic renewal unless you cancel. Log into your account and choose Manage Plan if you need to check details.

~ Jane

[alic1982]

Hi Jane, Yes I saw a notice that after the 1st year it will go back to normal price of 69€ per month (VAT included) Hopefully I can easily afford it at that time 😅