About serial numbers when installing CS 6

[petrah4972324]

Hi,

I tried to install CS 6 in my laptop, but i cannot do that, cause they say that my serial number is wrong. It just cannot be the wrong one, cause i don't have any other. So what to do?

I had to recovery my system so that's the reason that i am installing CS 6 again in my laptop. So could be that the reason why they say it's the wrong one? Cause i am already register the number, when i last time install my product?

-Petra

[gurjeets0803]

Please read this document Find your Adobe product serial number quickly

Regards,

Gurjeet

[petrah4972324]

I know how to find the serial number, but when i am installing the product and when they asking serial number and i but it there, they say it's wrong.

[Del_Z · Accepted solution]

Hi petrah4972324,

I hope you were able to get this issue resolved. If not, here are some tips on troubleshooting a serial number error: Error "The serial number is not valid for this product" | Creative Suite

Let us know if this helps.

Best,

Del

[OLDMn]

I need a serial number for Fireworks CS6. How do I find it?

[kglad]

you have 3 ways to recover a serial number that you once had:

1. if you purchased from or registered with adobe (automatically done with cs6), you can check your account, https://accounts.adobe.com

 2. if your adobe program is installed on another computer you can recover its serial number from that computer,

(win:) http://www.belarc.com/free_download.html,

(mac:) https://mac-product-key-finder.com/

3. http://helpx.adobe.com/x-productkb/global/find-serial-number.html