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ACC doesn't launch after install

New Here ,
Jul 02, 2022 Jul 02, 2022

I try to launch ACC to see update but when click on the icon no thing appera to me just the icon in the taskbar and disappera after few seconde , i tried to uninstall using AdobeCreativeCloudCleanerTool and then install ACC again but same problem

TOPICS
Creative Cloud , Installation
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Community Expert ,
Jul 02, 2022 Jul 02, 2022

Try the following tool to uninstall and see if it helps

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

-Manan

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New Here ,
Jul 04, 2022 Jul 04, 2022

dosen't work 😕

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Community Expert ,
Jul 03, 2022 Jul 03, 2022

Did you restart your computer after installation?

 

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
Jul 04, 2022 Jul 04, 2022
LATEST

this after installation and when restart same thing happens https://drive.google.com/file/d/1LHG2jLb5YzW-Cvnd11dPZlPWjB7Ur5w0/view 

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